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Adding New Ticket
Go to frontend listing layout and click on "Create new query" so you will get a from layout for adding ticket.
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Creating menu items for frontend
In this we have two layout at frontend which is as follow: Support Team Ticket ⇒ Layout for support team Ticket Listing ⇒ Layout for users Dashboard ⇒ Display dashboard of tickets Step: 1 Go to...
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Change Settings
Step: 1 Go to Administrator and click on Components > JoomTickets Step: 2 Click on the sidebar menu "Settings" Step: 3 Choose the tab Mail Settings for changing the mail options and...
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Assign Access to Users (Support Team)
Step: 1 Go to Administrator and click on Components > JoomTickets Step: 2 Click on the sidebar menu "Tickets Access" then click on the new button. Now you will get an window to create...
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Adding Categories
Step: 1 Go to Administrator and click on Components > OKT Ticket Step: 2 Now click on siderbar menu "Categories" and then click on the New Button which will be on left top. Now you will...
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Installation Steps: Please do the following steps for installing our extension JoomTickets. Step 1: Download the extension(Zip file) from our website. Step 2: Login to Administrator, Click on ...
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